This article first appeared in Cover Magazine Spotted this week on the website of a leading life insurance broker in the UK was this, less-than-enticing sales message: “WE KNOW THAT YOU'RE BUSY. Honestly, we get it! We're people too... with families, jobs, dogs to walk, bills to pay, lawns to mow...Most calls will take between 30-45 minutes, and then that's it." I was struck...